Whether you're welcoming a cleaner for the first time or having a regular clean, knowing how to prepare your home for a cleaning service can save time, reduce stress, and improve results. As an established cleaning company serving homes across East Anglia, we’ve compiled our top recommendations to help you get the most from every visit. We understand that not everyone is able to prep and you definitely don't have to, it's your own preference but it does save time, therefore money and your cleaner can complete more cleaning rather than tidying. Why Preparation Matters Hiring a professional cleaning service doesn’t mean you need to scrub before they arrive—but a few simple steps can help cleaners focus on the cleaning. Our customers often ask: Do I need to tidy up before a cleaner arrives? Should I leave out my own cleaning products? Will they clean around clutter or organise things? This blog answers those questions and more. 1. Tidy Up, Don’t Deep Clean You don’t need to clean before the cleaners—that’s our job! But light tidying is highly recommended. What to do: Pick up toys, clothes, paperwork, or other clutter from floors and countertops. Wash up any dishes and put away. Remove personal items from bathroom counters. Why? Tidying frees up surfaces and floors so cleaners c an vacuum, dust and polish eff iciently without needing to move lots of items. 2. Clear Kitchen & Bathroom Surfaces Kitchens and bathrooms are two of the most time-intensive areas to clean—especially in UK homes where limescale and grime build up quickly. What helps: Remove dirty dishes and food items from counters. Take toothbrushes, razors, or cosmetics off the sink area. Keep on top of stray hairs. Pro tip: use a squeegee after showering to remove the water and reduce limescale building up. 3. Secure Pets & Provide Access At Cleaning Queen we love pets—but they can be distracting. On the day of cleaning: Let us know if pets will be home (especially if they’re reactive or nervous). Keep pets in a separate room or garden if possible. Ensure keys, alarm codes, or access instructions are communicated in advance if you won’t be in. Some clients also leave out pet-safe floor sprays—we're happy to use these when requested. 4. Make Special Requests in Advance Want us to focus on skirting boards, deep bathroom scrubbing, or skip a certain room? Just let us know. Best practice: Message or email requests or you can let your cleaner know on the day if you wish as long as it fits within the timescale booked. Label any areas that should be avoided (e.g. work-from-home offices) 5. Leave Out Products (If Required) While Cleaning Queen bring their own products, clients w ith allergies, eco concerns, or pets may prefer to supply their own. We use our clients vacuum and mop so please either advise us where these are kept or leave them out for your cleaner. Options: Leave out preferred products (e.g. Method, Ecover, Zoflora) and tools (like your own mop or vacuum). Speak to your cleaner or leave a note if certain products should or shouldn't be used in certain rooms. If you’d like us to use your own products just let us know—we’re happy to do this. 6. Prep Payment & Instructions (If You're Out) If you won’t be home during the clean: Provide us with detailed instructions on access and any specific requests in advance Leave payment (if paying by cash) in a clearly labelled envelope. Ensure doors, gates or alarm systems can be operated easily. 7. Don’t Worry About Perfection! Your cleaner isn’t judging your home. We’re here to make life easier, not harder. Life gets messy—especially with children, pets, or a busy schedule. That’s exactly why you asked us to help. We recommend: Keeping open communication. Letting us know what’s most important to you. Booking regular cleans (weekly or fortnightly) for consistently clean results. Preparing for your cleaner’s visit doesn’t need to take long—but a small effort can make a big difference. With a clear space to work and clear instructions, your cleaner can deliver the sparkling results you’re paying for.